Privacy Policy

In this privacy policy, Lemóva ("we", "our", or "us") is committed to protecting your online privacy and security. This policy outlines how we collect, use, and safeguard your personal information when you visit our website.

1. What We Collect

We may collect the following information:

  • Name and job title
  • Contact information including email address and phone number
  • Demographic information such as postcode, preferences, and interests
  • Information relevant to customer surveys, enquiries, and offers

2. What We Do With the Information We Gather

We collect this information to understand your needs and provide better services, including:

  • Internal record keeping
  • Improving our products and services
  • Responding to your enquiries and support requests
  • Sending promotional emails about new services, offers, or other information that may interest you (only if you opt-in)
  • Conducting market research via email, phone, or mail
  • Customising our website according to your interests

3. Security

We are committed to ensuring that your information is secure. We have implemented suitable physical, electronic, and managerial procedures to safeguard and secure the information we collect online to prevent unauthorised access or disclosure.

4. How We Use Cookies

A cookie is a small file placed on your device that helps analyse web traffic and enhances your website experience.

  • Analyse website traffic and performance
  • Understand which pages are useful to visitors
  • Improve the website based on user behaviour
  • Cookies do not give us access to your computer or any personal data other than what you choose to share
  • You can choose to accept or decline cookies through your browser settings
  • Disabling cookies may affect some website functionality

5. Links to Other Websites

Our website may contain links to external websites. Once you leave our site, we do not have control over other websites and are not responsible for the protection and privacy of any information you provide while visiting them. Please review their privacy policies separately.

6. Controlling Your Personal Information

You may restrict the collection or use of your personal information in the following ways:

  • By selecting options in forms to avoid receiving marketing communications
  • By contacting us to withdraw consent for marketing at any time
  • We will not sell, distribute, or lease your personal information to third parties unless required by law or with your explicit permission

7. Access to Your Information

You may request details of the personal information we hold about you. If you would like a copy of this information, please contact us.

  • If you believe any information we hold is incorrect or incomplete, please contact us promptly
  • We will correct it as soon as possible

8. Contact Information

For any questions regarding this Privacy Policy or your personal data, please contact us:

info@lemova.co.uk

This policy may be updated from time to time. Please review it periodically. If you have any questions, contact us at info@lemova.co.uk.